I. GENERAL PROVISIONS
The online store operating at the address: Lreboot, is run by Vitali Bestšastnõi, headquartered at ul. Marszałka Józefa Piłsudskiego, no. 13/15, unit 16, 42-202 Częstochowa, NIP number: 9492273931, REGON: 540737975 Use of the online store is possible provided that the ICT system used by the Client meets the following minimum technical requirements:
  • a device with Internet access
  • Internet Explorer version 9 or later with ActiveX, JavaScript, and cookies enabled, or
  • Mozilla Firefox version 3.8 or later with JavaScript and cookies enabled, or
  • Google Chrome version 4.0 or later with JavaScript and cookies enabled, or
  • Safari version 5.1 or later with JavaScript and cookies enabled;
  • Minimum screen resolution of 1024×768 pixels,
II. DEFINITIONS
  1. Terms and Conditions – these terms and conditions, along with attachments, defining the rules for concluding distance sales contracts via the Online Store, the rules for their execution, the rights and obligations of the parties to the distance sales contract, and the complaint procedures. Regarding services provided electronically, the Terms and Conditions and its attachments are the terms referred to in Article 8 of the Act on the Provision of Electronic Services. All attachments form an integral part of the Terms and Conditions, unless explicitly stated otherwise.
  2. Client – a natural person with full legal capacity, a legal person, or an organizational unit without legal personality to which the law grants legal capacity, who concludes a distance contract with the Seller. If the Client is not a natural person, it is presumed to be represented by a representative authorized to act on its behalf under applicable law.
  3. Consumer – a consumer as defined in Article 221 of the Civil Code
  4. Online Store – an online service operated by the Seller, available at the electronic address: www.mdmkomputery.pl, through which the Client can obtain information about the Product and its availability, purchase Goods, or order the provision of a service.
  5. Distance Sales Agreement – a sales agreement for Goods/services/digital content (if applicable), concluded via the Online Store.
  6. Goods/Product – a movable item that the Client can purchase in the Online Store. All goods offered in the Online Store are post-leasing, free from physical and legal defects. All goods have been legally introduced to the Polish market. In exceptional cases, where explicitly indicated in the product name and description, new or display goods may be offered.
  7. Prices – all prices listed on the Seller’s websites are given in Polish zloty (PLN), are gross prices (i.e., include all components such as duties and taxes, including VAT), and include a discount for cash or bank transfer payments. The binding price for the parties is the price at which the Client placed the order. The prices of goods do not include delivery costs, which depend on the method of execution.
  8. Seller – Vitali Bestšastnõi, headquartered at ul. Marszałka Józefa Piłsudskiego, no. 13/15, unit 16, 42-202 Częstochowa, NIP number: 9492273931, REGON: 540737975
  9. Content – any information, data, elements, materials, algorithms, diagrams, works, labels, logos, names, signs, symbols, product descriptions, and images provided by the Seller or its partners, regardless of their nature, format, and method of recording or presentation.
  10. Account – a collection of data stored in the Online Store and in the Seller’s ICT system concerning a given Client and their orders and concluded contracts, through which the Client can place orders and enter into agreements.
  11. Privacy and Cookies Policy of the Lreboot Online Store. – a document defining the detailed rules for processing personal data and the use of cookies.
  12. Netpunkt – a physical pickup point for goods.
  13. Seller’s Service – a service performed by the Seller or a subcontractor (e.g., Goods Delivery, Warranty, etc.).
  14. Types and scope of services provided electronically:
  • concluding online sales agreements – for goods sold in the Online Store
  • managing a Client Account,
  • sending email messages,
  • sending email messages in which the Seller confirms receipt of the order, any payment received, order acceptance for processing, order fulfillment status, and complaint handling process.
III. TAX DOCUMENTATION OF PURCHASES
  1. For all ordered goods in the Online Store, fiscal receipts or VAT invoices are issued. Pursuant to the provisions of the Act of March 11, 2004, on goods and services tax (consolidated text: Journal of Laws of 2011, No. 177, item 1054) and the Regulation of the Minister of Finance of December 3, 2013, on issuing invoices (Journal of Laws of 2013, item 1485), the Client’s signature – as the buyer of the goods – is not a mandatory element of the VAT invoice content. In this situation, the buyer receives only the original invoice. It should be noted that if a buyer who is a natural person places an order or makes a purchase using data (e.g., providing a name/company) related to their business activity, it is presumed that the purchase is made in connection with such activity, and the invoice will be issued to the buyer as an entrepreneur.
IV. ACCOUNT
  1. The Customer may not post or provide the Seller with any content, including opinions and other data, that is unlawful.
  2. The Customer gains access to the Account upon registration.
  3. During registration, the Customer provides their first name, last name, and email address and selects a password. The Customer may also provide their mobile phone number. Providing this number is a necessary condition for the additional services offered by the Seller, as mentioned in Section XIV of the Regulations. The Customer ensures that the data provided in the registration form is accurate. Registration requires careful reading of the Regulations and checking the box in the registration form to confirm that the Customer has read and fully accepts all provisions.
  4. Once the Customer is granted access to the Account, an indefinite-term agreement for electronic service provision regarding the Account is concluded between the Seller and the Customer. The Consumer may withdraw from this agreement in accordance with the terms specified in the Regulations.
  5. The content posted on the Online Store, including product descriptions and prices, constitutes an invitation to enter into an agreement within the meaning of Article 71 of the Civil Code.
  6. To make a purchase offer, the Customer must place an order. The order is placed by completing the appropriate form on the Online Store’s pages and clicking the button labeled: “Order and Pay.”
  7. Placing an order does not require an Account; an order can be placed without registration.
V. ORDERS
  1. The Customer places an order via an interactive form available on one of the Online Store’s pages. The order specifies, among other things, which goods, at what price, and in what quantities the Customer wishes to order for a designated location.
  2. After successfully placing an order, the Seller sends an email to the Customer confirming receipt of the order. This email does not constitute acceptance of the Customer’s offer. It is merely an acknowledgment that the Seller has received the order.
  3. The Seller then verifies whether the order can be accepted for processing.
  4. If the Seller accepts the Customer’s order, an electronic confirmation is sent, approving the order for processing. Upon receipt of this confirmation, a Distance Sales Agreement is concluded between the parties.
  5. Orders in the Seller’s Online Store can be placed in the following ways:
  • Through the Online Store’s website system.
  • By phone via the sales department. Such an order must include the customer’s full name, postal address, email address, tax identification number (NIP – applicable only to business entities purchasing goods for VAT invoice issuance), delivery address, phone number, and the names, quantities, and prices of the ordered products.
VI. PRICES AND PAYMENT METHODS
  1. The Seller informs the Customer, at the latest immediately before placing an order, of the total price of the goods and any additional costs, including transport, additional services, and payment processing fees.
  2. At the beginning of the ordering process, the Seller informs the Customer of the available payment methods.
  3. If a particular payment method involves additional costs for the Customer, the Seller informs the Customer before the order is placed.
  4. The Seller informs the Customer about the payment deadline through the online system.
VII. PAYMENTS
  1. Payments for goods can be made using the method selected at the time of placing the order. For pre-ordered or high-value goods, the Seller reserves the right to request a deposit. If the agreement is canceled, withdrawn from, or terminated, the deposit will be refunded to the Consumer.
  2. Payments in the Online Store can be made using one of the following methods:
    • Cash – for in-person pickups.
    • Cash on delivery – for shipments delivered by carriers (only DHL).
    • Bank transfer in advance.
    • Credit/debit card
    • Instant bank transfer
  3. For certain products or product categories, only specific payment methods may be available. In particular, cash payments exceeding 15,000 PLN are not allowed.
  4. For payments made by credit card or instant transfers, the Customer’s card details are not stored in the Online Store. The Customer and their credit card are identified using a special sequence of characters
VIII. DELIVERY
  1. The possible delivery methods, their cost, and processing time are provided on the “Shipping and Payments” page and during order placement.
  2. The Customer will be informed of the available delivery options and estimated delivery dates via the order form or electronically.
  3. The Seller also informs the Customer about delivery costs, if applicable.
  4. The total order processing and delivery time ranges from 2 to 5 business days. In the case of payment by bank transfer or payment card, the order processing time starts from the date the funds are credited to the Seller’s bank or settlement account.
IX. METHOD OF ORDER FULFILLMENT (DELIVERY OF GOODS)
  1. Ordered goods are delivered in the manner specified by the Customer at the time of placing the order: a) Shipment sent via a courier company (usually reaches the customer on the next business day after the package is dispatched. All shipments sent via a courier company are insured – the insurance costs are covered by the Seller). b) Order pickup at the Netpoint.
  2. If the Customer indicates at the time of placing the order that the order is to be picked up at the Netpoint, the goods will be ready for pickup by the Customer for the next five (5) days from the date the Customer receives an electronic message regarding the readiness of the goods for pickup at the Netpoint.
  3. If the Customer does not pick up the goods at the Netpoint within the period specified in Section IX, Clause 2, or if the Customer does not receive the goods from the courier (resulting in the return of the goods to the Seller), the Seller may withdraw from the Sales Agreement. The withdrawal from the agreement occurs by making a declaration of intent to the Customer. In such a case, the order will be considered canceled.
  4. In the situation described in Clause 3, the Seller is obliged to immediately return to the Customer everything received under the Sales Agreement.
  5. In the case of selecting payment in the form of: Advance payment to a bank account, E-transfer/credit card – online payment, the Customer is required to make the payment within 5 business days from the date of concluding the sales agreement.
  6. If the Customer does not make the payment within the period specified in Clause 5, the Seller may withdraw from the Sales Agreement. The withdrawal from the agreement occurs by making a declaration of intent to the Customer via electronic mail to the email address provided by the Customer. In such a case, the sales agreement will be considered as not concluded, and the order as canceled. In these circumstances, neither the Customer nor the Seller will be obligated to provide any services to each other, particularly compensation, reimbursement of costs, etc.
  7. If the Seller fails to fulfill its obligation within the period specified in the email correspondence directed to the Consumer, the Consumer may also withdraw from the Distance Sales Agreement. The withdrawal from the agreement occurs by making a declaration of intent to the Seller.
X. WITHDRAWAL FROM THE AGREEMENT – GENERAL PROVISIONS
  1. The right to withdraw from the agreement without providing a reason applies only to the Customer who is a Consumer.
  2. A Consumer who has concluded a distance contract via the Online Store may withdraw from it within 14 days without providing a reason and without incurring costs, except for the costs specified below, provided that they were correctly informed of the necessity of covering these costs during the ordering process. Statutory exceptions to the right of withdrawal are listed in Section X, Clause 8 below.
  3. If the Consumer submits a withdrawal statement before the Seller accepts their offer, it ceases to be binding.
  4. The period for withdrawal from the sales contract for goods begins on the day the Consumer or a person indicated by them, other than the carrier, takes possession of the goods (in the case of multiple items, possession of the last one), and in the case of other contracts, from the day they were concluded.
  5. To exercise the right of withdrawal, the Consumer must submit a statement to the Seller. Sending the statement before the deadline is sufficient to meet the deadline. The statement can be sent via email or postal mail.
  6. Upon withdrawal from the contract, any related additional agreements concluded by the Customer will also expire if they provide services from the entrepreneur or a third party based on an agreement with the entrepreneur.
  7. The right to withdraw from the contract does not apply to the Customer in relation to contracts specified in Article 38 of the Consumer Rights Act, including but not limited to contracts:
 

7.1. for the provision of services if the Seller has fully performed the service with the explicit consent of the Consumer, who was informed before the service started that after its fulfillment, they would lose the right to withdraw from the contract; 7.2. where the subject of performance is a non-prefabricated item produced according to the Customer’s specifications or serving to meet their individualized needs; 7.3. where the subject of performance is an item delivered in a sealed package that, once opened, cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery; 7.4. where the subject of performance includes audio or video recordings or computer software delivered in a sealed package, if the package was opened after delivery; 7.5. for the delivery of digital content and electronic licenses not recorded on a tangible medium if the performance began with the explicit consent of the Customer before the withdrawal period expired and after being informed by the entrepreneur about the loss of the right to withdraw; 7.6. where the subject of performance is an item that is perishable or has a short shelf life and where items, due to their nature, become inseparably mixed with other items after delivery; 7.7. for the supply of newspapers, periodicals, or magazines, except for subscription agreements; 7.8. concluded via a public auction; 7.9. for the provision of accommodation services, other than for residential purposes, transportation of goods, car rental, catering, leisure-related services, entertainment, sports, or cultural events if the agreement specifies a day or period of service performance; 7.10. where the Consumer explicitly requested the entrepreneur to visit them for urgent repair or maintenance; if the entrepreneur provides additional services or delivers items other than spare parts necessary for the repair or maintenance, the right of withdrawal applies to these additional services or items; 7.11. where the subject of performance is alcoholic beverages, the price of which was agreed upon at the time of concluding the sales agreement, but the delivery can only take place after 30 days and the value depends on market fluctuations beyond the entrepreneur’s control; 7.12. where the subject of performance consists of items that, due to their nature, become inseparably mixed with other items after delivery; 7.13. where the price or remuneration depends on financial market fluctuations beyond the entrepreneur’s control, which may occur before the withdrawal period expires.

XI. EFFECTS OF WITHDRAWAL FROM THE SALES AGREEMENT
  1. The Seller, within 14 days from the date of receiving the withdrawal statement, will refund the Customer all payments made by them, including delivery costs corresponding to the cheapest delivery method offered by the Seller, if applicable. The refund will be made using the same payment method the Customer used unless the Customer expressly agrees to a different method that does not incur any costs for them.
  2. The Seller may offer to collect the item from the Customer themselves. If the Seller does not make such an offer:
2.1. The Customer must return the item to the Seller (or a person authorized by the Seller to receive it) immediately, but no later than 14 (fourteen) days from the day they withdrew from the contract, unless the Seller has offered to collect the item themselves. To meet the deadline, it is sufficient to send the item before the deadline expires. 2.2. If the Seller has not offered to collect the returned goods, the Customer should return the goods by sending them to the address specified in the email correspondence from the Seller regarding the Customer’s return request. 2.3. The Seller may withhold the refund of payments received from the Customer until they receive the goods back or until the Customer provides proof of returning them, whichever occurs first.
  1. The Customer bears the direct costs of returning the Goods (including the cost of delivery to the Seller) and is responsible for any reduction in value resulting from use beyond what is necessary to determine the nature, characteristics, and functionality of the Goods.
XII. EFFECTS OF WITHDRAWAL FROM THE SERVICE CONTRACT
  1. If the Customer exercises the right of withdrawal after explicitly requesting that the Seller commence service performance before the withdrawal period expires, they must pay for the services provided up to the moment of withdrawal if these services were performed for a fee.
XIII. LIABILITY FOR PRODUCT DEFECTS AND COMPLIANCE WITH THE CONTRACT, AS WELL AS COMPLAINT PROCEDURES
  1. Products offered in the Online Store may be covered by a manufacturer’s, seller’s, or distributor’s warranty if specified in the product description.
  2. Before accepting the package from the courier, the Customer should check if the packaging has been damaged during transport. In particular, attention should be paid to the condition of the seals. If the package shows signs of damage or the seals are broken, the package should not be accepted, and the Seller should be contacted as soon as possible to resolve the matter.
XIV. INTELLECTUAL PROPERTY – CONTENT AND REVIEWS
  1. The Customer declares that:
1.1. They do not have any rights, including copyright or related rights, to the content, except for the right to use it as specified in the Terms and Conditions and the rights to the content, including reviews they have posted. The Customer is not entitled to record, reproduce, share, publish, or distribute the content unless such entitlement arises from legal regulations or the Terms and Conditions. 1.2. They are not entitled to interfere with the content in any way, in particular, they are not allowed to modify the content, structure, form, graphics, operational mechanism, or other elements of the Online Store. They may not make any changes, additions, modifications, or other actions on the content, except for those expressly permitted under these Terms and Conditions.
  1. The Customer acknowledges that the Content, including but not limited to advice, recommendations, and guidelines, does not replace professional advice and recommendations given by an expert or another competent person after a detailed analysis of a specific case and its circumstances.
XV. PRODUCT DISPOSAL
  1. The Customer has the right to return used equipment in accordance with the Act of September 11, 2015, on Waste Electrical and Electronic Equipment. The return of used equipment may only take place if the purchase of a new product was made in the Online Store of the Seller, and the returned equipment is of the same type as the goods purchased from the Seller. The Customer may return used products in a quantity not exceeding the newly purchased equipment from the Seller.
XVI. VIOLATIONS
  1. The Seller provides an IT space for the Customer’s use, does not initiate the transmission of content, does not select Customers, does not remove or modify content, and does not verify whether the content has an unlawful nature.
  2. If the Seller receives a notification about the unlawful nature of the content, the Seller will take action to block access to and/or remove such content in accordance with applicable laws.
XVII. PROHIBITED ACTIONS AND ACCESS BLOCKING
  1. All actions that are not explicitly allowed by the Terms and Conditions are prohibited, particularly:
(a) actions that destabilize the operation of the Seller, hinder access to the Online Store or its content, or disrupt their use; (b) publishing spam and unsolicited commercial information; (c) using viruses, bots, worms, or other computer codes, files, or programs (especially those that automate scripting processes and applications or other codes, files, or tools); (d) undertaking other actions harmful to the Seller, Customers, or threatening their rights or interests.
  1. The Seller has the right to block the Customer’s access to their individual account on the Online Store or certain functionalities if:
(a) The Customer uses the Online Store in a manner inconsistent with applicable law, good customs, social norms, or violates the provisions of the Terms and Conditions; (b) The Customer posts unlawful content.
XVIII. LIABILITY FOR PRODUCT DEFECTS
  1. The Seller is obliged to deliver goods without defects and, in relation to Consumers, is liable for their defects under the provisions regulated in Articles 556 and following of the Civil Code (warranty for defects).
  2. If the Customer is not a Consumer:
2.1. liability under the warranty for physical defects of the goods is excluded (Articles 558 and following of the Civil Code); 2.2. the Seller’s liability covers only actual damage; 2.3. the Seller’s liability is limited to the value of the order; 2.4. the Seller is not liable for actions and omissions of third parties, including suppliers, etc.; 2.5. A Customer who is not a Consumer is required to inspect the Goods within 5 calendar days from the date of receipt to verify compliance with the sales agreement (i.e., order completeness and quality of the delivered Product) and to report any concerns to the Seller within the specified period. A Customer who is not a Consumer and fails to report concerns within the specified period loses the right to invoke them in the future.
  1. The Seller is liable under the warranty if a physical defect is detected within two years from the date of delivery of the item to the buyer. If the buyer is a consumer and the subject of the sale is a used movable item, the Seller’s liability is limited to one year from the date of delivery of the item to the buyer.
The benefits and burdens, along with the risk of accidental loss or damage to the Goods, pass to the Customer who is not a Consumer at the moment the Seller entrusts them to a carrier (courier company) engaged in the transport of such items for delivery to the Customer who is not a Consumer. In such a case, the Seller is not liable for the actions or omissions of the carrier (courier company), particularly for loss, reduction, or damage to the Product from the moment it is accepted for transport until it is handed over to the Customer who is not a Consumer, as well as for any delays in transport.
XIX. COMPLAINTS
  1. Any complaints regarding the operation of the Online Store, including matters related to electronic services and agreements concluded through it, can be sent via email to: serwis@mdmkomputery.pl. Complaints can also be submitted in writing to the Seller’s registered office address, at Netpoints, or via telephone.
  2. When submitting a complaint, it is advisable for the Customer to describe the defect noticed and specify their request. When submitting a complaint under the warranty, proof of purchase of the goods in the Online Store should be provided (e.g., bank statement, payment confirmation, receipt, or invoice).
  3. It is recommended that sending a package with the returned goods be preceded by a return request.
  4. A Customer exercising their rights under the warranty is obliged to deliver the defective item at their own expense to the Seller’s registered office or the address indicated in email correspondence.
  5. If the information provided in the complaint requires clarification, the Seller will promptly contact the Customer to supplement the missing details. Along with such notification, the Customer will receive instructions on how to complete the missing information in the complaint submission.
  6. Complaints under the warranty are processed within 14 days from the date of delivery of the Customer’s request to the Seller. The above deadline does not apply to complaints in which the Customer intends to withdraw from the contract. The Customer will be informed of the complaint resolution by the Seller via email or in writing, depending on the method of complaint submission.
  7. The Seller informs that Netpoint employees are not authorized to process complaints.
XX. PERSONAL DATA
  1. Subject to the Terms and Conditions, the data administrator for the information provided by the Customer during registration or order placement is the Seller.
  2. The data will be processed for the purpose of fulfilling the Seller’s service agreements and distance sales agreements, fulfilling other legally justified objectives of data administrators or recipients, and for purposes agreed upon by the Customer (including marketing purposes).
  3. The Customer has the right to access their data and correct it. Providing data is voluntary.
  4. Detailed principles of personal data processing and the use of cookies are described in the privacy and cookies policy.